We need a word that says "I know tech" when you're on the phone with tech support, you'd just say "Fizzbin" and they'd know.

Scott Hanselman's Computer Zen - FizzBin - The Technical Support Secret Handshake.

Yes, I fully support this idea. I hate having to call tech support and sit through the first 5 pages of the support script but I also feel like a jerk when I have to say "I ran an ISP for 5 years, I know what I'm doing".